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Recent Posts
- The perennial Data Warehousing / BI procurement question – Should I build or should I buy?
- Data Mart or Data Warehouse? It’s all about better data management.
- The right time for Indian banks to invest in BI Analytics
- Credit cards – Yesterday, Today and Tomorrow.
- Competition, Customer Acquisition and Business Intelligence
Author Archives: Vishwas Mysore
Competition, Customer Acquisition and Business Intelligence
Competition is the nerve-wire of any industry today – right from banking and financial services to manufacturing to retail, telecommunication, hospitality and business services.
Posted in Analytics, Business Intelligence, Customer Analytics
Tagged Banking, BI, Business Intelligence, Competition Analysis
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An enterprise-wide BI strategy to usher better customer-centricity in banks
Customer centricity is the ability to organize resources, capital, products, services and investments to best serve a customer across the customer life cycle. The retail banking industry has become highly competitive and commoditised. To succeed, banks must position customer centricity … Continue reading